Course overview

This intermediate course teaches SIL support workers how to apply trauma-informed principles during everyday support.

It explores physical and emotional safety, predictability, trust, consent, collaboration and possible trauma responses. Workers learn how to reduce pressure during distress, respond appropriately to disclosures, document observable information and recognise routines that may unintentionally cause re-traumatisation.

The course also reinforces professional boundaries and reflective practice, helping workers consider how their language, body position, pace and approach can affect a participant’s sense of safety and control.

Important Disclaimer

This course is provided for information and educational purposes only. It is designed to increase your understanding of the topic and provide theoretical knowledge to support your professional development.

Upon successful completion, you will receive a Certificate of Completion. This certificate confirms that you have completed the learning content and any associated assessments within this course. It is not a formal qualification, nationally recognised certification, licence, or accreditation, and it does not, on its own, demonstrate practical competency or authorise you to perform workplace tasks.

This course provides the theoretical knowledge required to support safe manual handling practices. It is not a substitute for practical workplace training, supervised competency assessments, organisation-specific policies and procedures, or workplace-specific manual handling instruction.

Where practical skills are required, learners must complete any additional hands-on training, workplace induction, competency assessments, and ongoing supervision required by their employer or applicable legislation.

It is the responsibility of each learner and their employer to ensure that all work is carried out in accordance with current workplace policies, relevant legislation, applicable Australian Standards, and industry best practice.

By undertaking this course, you acknowledge and agree that the Certificate of Completion is evidence of participation only and should not be relied upon as proof of professional competence or eligibility to perform manual handling tasks without appropriate workplace training and assessment.