Course Overview
Supporting someone living with post-traumatic stress disorder requires patience, consistency and an understanding of how trauma can affect a person’s sense of safety, communication and response to everyday situations.
This course helps support workers recognise possible trauma responses without making assumptions or attempting to diagnose the person. It explains how predictable routines, respectful communication, genuine choice and appropriate personal space can reduce pressure and support emotional regulation.
Workers will explore practical approaches for responding to distress, offering grounding strategies, respecting consent, maintaining professional boundaries and recognising situations that require clinical, managerial or emergency assistance.
The module also covers privacy, objective documentation and worker wellbeing, helping staff provide calm, person-centred support while remaining within their professional role.
Important Disclaimer
This course is provided for information and educational purposes only. It is designed to increase your understanding of the topic and provide theoretical knowledge to support your professional development.
Upon successful completion, you will receive a Certificate of Completion. This certificate confirms that you have completed the learning content and any associated assessments within this course. It is not a formal qualification, nationally recognised certification, licence, or accreditation, and it does not, on its own, demonstrate practical competency or authorise you to perform workplace tasks.
This course provides the theoretical knowledge required to support safe manual handling practices. It is not a substitute for practical workplace training, supervised competency assessments, organisation-specific policies and procedures, or workplace-specific manual handling instruction.
Where practical skills are required, learners must complete any additional hands-on training, workplace induction, competency assessments, and ongoing supervision required by their employer or applicable legislation.
It is the responsibility of each learner and their employer to ensure that all work is carried out in accordance with current workplace policies, relevant legislation, applicable Australian Standards, and industry best practice.
By undertaking this course, you acknowledge and agree that the Certificate of Completion is evidence of participation only and should not be relied upon as proof of professional competence or eligibility to perform manual handling tasks without appropriate workplace training and assessment.