Course Overview

Providing medication support is an important responsibility for Support Workers. This course introduces the key principles of safe medication assistance, including your responsibilities, safe medication practices, documentation requirements, storage, and disposal.

You'll also learn about common medication risks, participant choice and control, and how to support people safely while working within your role and organisational policies.

Learning Outcomes

By the end of this course, you will be able to:

  • Understand your responsibilities when supporting participants with medication.
  • Apply the principles of the NDIS Code of Conduct, including respecting a participant's right to refuse medication.
  • Recognise your role when supporting with regular, PRN (as required), and over-the-counter medications.
  • Apply the Seven Rights of Medication Support to help reduce medication errors.
  • Follow appropriate infection prevention and control practices during medication support.
  • Complete medication documentation accurately and in line with organisational requirements.
  • Store medications safely and securely.
  • Dispose of unwanted or expired medications using the correct procedures.
  • Identify where to access additional information and guidance about safe medication support.
Important Note

This course provides the theoretical knowledge required to support safe medication practices. It does not replace practical workplace training, competency assessments, or organisation-specific medication policies and procedures. Practical skills should only be performed after receiving the appropriate training and authorisation.

Important Disclaimer

This course is provided for information and educational purposes only. It is designed to increase your understanding of the topic and provide theoretical knowledge to support your professional development.

Upon successful completion, you will receive a Certificate of Completion. This certificate confirms that you have completed the learning content and any associated assessments within this course. It is not a formal qualification, nationally recognised certification, licence, or accreditation, and it does not, on its own, demonstrate practical competency or authorise you to perform workplace tasks.

This course provides the theoretical knowledge required to support safe manual handling practices. It is not a substitute for practical workplace training, supervised competency assessments, organisation-specific policies and procedures, or workplace-specific manual handling instruction.

Where practical skills are required, learners must complete any additional hands-on training, workplace induction, competency assessments, and ongoing supervision required by their employer or applicable legislation.

It is the responsibility of each learner and their employer to ensure that all work is carried out in accordance with current workplace policies, relevant legislation, applicable Australian Standards, and industry best practice.

By undertaking this course, you acknowledge and agree that the Certificate of Completion is evidence of participation only and should not be relied upon as proof of professional competence or eligibility to perform manual handling tasks without appropriate workplace training and assessment.